Armed Forces Community Health and Welfare Team

The Armed Forces Community Health and Welfare Team (AFCT) provides a service to ensure members of the Armed Forces Community are supported to access services that provide health and social care support.

Who is the service for?

The service is for members of the Armed Forces Community (AFC) living in the county of Dorset (including Bournemouth and Poole).

The Armed Forces Community?

The Armed Forces Community is defined, for the purposes of the Armed Forces Covenant (opens in a new window), as including all those towards whom the nation has a moral obligation due to service in HM Armed Forces.    

The Armed Forces Community includes:

  • Regular personnel - individuals currently serving as members of the Naval Service, Royal Navy and Royal Marines, Army or Royal Air Force.
  • Reservists - volunteer reservists, who form the Royal Naval, Royal Marine, Territorial Army and the Royal Auxiliary Air Force and Regular Reservists, who comprise the Royal Fleet Reserve, Army Reserve and Royal Air Force Reserve.
  • Veterans - those who have served in HM Armed Forces, whether as a regular or as a reservist.
  • Families of regulars, reservists and veterans - the immediate family of those in the categories listed above. This is defined as spouses, civil partners and children for whom they are responsible, but can (where appropriate) extend to parents, unmarried partners and other family members.
  • Bereaved - the immediate family of service personnel and veterans who have died, whether or not that death has any connection with service.

How do I access you?

Individuals from the Armed Forces Community can contact the team directly using the details below, or via referral from a health, social care or third sector team.  Services wishing to make a referral should also use these contact details.

What do you do?

The Armed Forces Community Health and Welfare Team (AFCT) will provide a service to ensure members of the AFC are supported to access services that provide health and social care support.  AFCT makes use of a number of services in a co-ordinated way, providing a single point of access for the Armed Forces Community.  The team also takes factors such as housing, welfare and employment issues into consideration as part of our initial meeting and, when appropriate, will liaise with local organisations to ensure that members of the AFC receive timely and appropriate support.

Here's how we work, once we know about you

1.     Initial health and welfare meeting to establish the most appropriate health and social care.

2.     A meeting with a (veteran) clinician to discuss accessing health services, and ongoing support if required.

3.     Jointly design a suitable care pathway and/or liaise with other agencies, signposting, ongoing support, mentoring and coaching.

4.     Ongoing support through the care and welfare pathway from referral to discharge.

Our goals, vision and purpose

Welfare assessment

We will offer an initial meeting with serving personnel, veterans, family members or carers to establish the kind of help that would be most appropriate for each case.

Welfare support

We will offer support to help serving personnel, veterans and families to develop better awareness and ways to help individuals to stay well and live fulfilling lives.

We also hope that in time you will want to become peer-to-peer specialists.

Workforce Development

We  are  working  with our staff to ensure our workforce is aware of military culture,  its structure, experiences, and issues that present difficulties to the community such as (PTSD), alcohol  misuse, and concerns about accessing services.  

Keywords: Armed Forces advocacy, Mental health, Health, Information and advice
  1. Name:
    Armed Forces Community Health and Welfare Team
    Address:
    Hahnemann House
    Hahnemann Road
    Westcliff
    Bournemouth
    Dorset
    BH2 5JW
    United Kingdom
    Tel:
    01202 584428
Areas served: BH1, BH10, BH11, BH12, BH13, BH14, BH15, BH16, BH17, BH18, BH19, BH2, BH20, BH21, BH22, BH23, BH24, BH25, BH3, BH31, BH4, BH5, BH6, BH7, BH8, BH9, DT1, DT10, DT11, DT2, DT3, DT4, DT5, DT6, DT7, DT8, DT9, SP5, SP6, SP7, SP8, TA12, TA13, TA14, TA15, TA16, TA17, TA18, TA20

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Please note that availability of these services may be restricted due to the COVID-19 pandemic and the details on this website may not reflect the current situation.  If you need to tell us about incorrect information please tell us using the details on the 'contact us' page.  

Page last updated: 21/06/2021 13:51