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Need support? Together We Can, our COVID-19 community response helpline, is open from 9am to 5pm Monday to Friday for people in vital need of food and essential household items. Phone 0300 123 7052. (Please be aware that the Together We Can Helpline and BCP Crisis Payments Helpline are closed on Bank Holidays.)

Coronavirus vaccinations

NHS Dorset Clinical Commissioning Group (CCG) COVID-19 vaccinations in Dorset

Click here to get current information about the COVID-19 vaccination programme roll-out in Dorset

Click here for advice on safe travel to your vaccination

Need transport to get to your vaccination?

Vaccs Express buggies on hand at the BIC (Bournemouth International Centre) to help those who are less mobile

Videos from the NHS about what to do after your vaccination (in English and other languages)

In the UK, coronavirus vaccines are available free through the National Health Services of England, Northern Ireland, Wales and Scotland.  You can be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine. Remember, the vaccine is free of charge. You will not be asked to pay.

This leaflet explains who is eligible and who needs to have the COVID-19 vaccine to protect them from coronavirus.

There is also a message from the British Islamic Medical Association concerning the COVID-19 vaccine:

*new* 29 March 2021:

From today: 

  • you can meet outdoors either in a group of 6 (from any number of households), or in a group of any size from up to 2 households (a household can include an existing support bubble, if eligible)
  • you can take part in formally organised outdoor sports with any number of people (outdoor sports venues and facilities will be able to reopen)
  • childcare and supervised activities are allowed outdoors for all children
  • formally organised parent and child groups can take place outdoors for up to 15 attendees. Children under 5 will not be counted in this number

Find out more here about the roadmap announced by the Prime Minister on 23 February

Government information

All government COVID-19 information:

Visiting arrangements in and out of care homes: (updated on 9 March) (updated on 8 March)

Guidance for the clinically vulnerable and clinically extremely vulnerable: 

On 17 March, the Ministry of Housing, Communities & Local Government (MHCLG) wrote to all clinically extremely vulnerable (CEV) residents to let them know they are no longer advised to shield with effect from 1 April 2021.  Although CEV residents are no longer being advised to shield it is recommended that they take extra precautions to protect themselves from coronavirus as it is still actively circulating in our communities.  The council will continue to provide assistance through the Together We Can programme should it be needed. (updated 18 March) 

Face coverings: when to wear one, exemptions and how to make your own: (updated 12 March)

Disabled people exempt from wearing face coverings under government guidance:  Local bus operators are offering free assistance cards to show to the driver to avoid confusion.  Visit morebus and Yellow Buses to find out more.

Get COVID-19 support as an extremely vulnerable person:

'Test and trace' - free service launched: 

How 'Test and trace' works:

NHS information

NHS information on COVID-19:

Local information

BCP Council's local information:

Dorset Council's local information:

Independent advice on health and social care from Healthwatch Dorset:

Advice for people with dementia and their families

Advice and support from Age UK for people affected by dementia:

Dementia UK advice for people with dementia and their families:

Supporting a person with dementia at home:

Support for a person with dementia living alone:

Supporting a person with dementia from a distance:

The IDEAL Programme has leaflets about how people with dementia can stay well during the coronavirus epidemic, and also one for family members or friends supporting a person with dementia on how to support someone with dementia during the coronavirus epidemic.

Advice for people with autism/learning disability, their families and professionals

Advice for families and professionals supporting autistic adults and adults with learning disabilities: Social Care Institite for Excellence > COVID-19: Supporting autistic people and people with learning disabilities

Guidance for care staff who are supporting adults with learning disabilities and autistic adults during the coronavirus (COVID-19) outbreak: COVID-19: supporting adults with learning disabilities and autistic adults


Information to help bereaved families, friends or next of kin:  

Information and advice is changing rapidly, and information contained on these pages was correct at time of publishing. However, if you discover anything has changed, please use the 'give feedback' button to let us know.

Page last updated: 31/03/2021 16:34
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