Need support? Together We Can, our COVID-19 community response helpline, is open from 9am to 5pm Monday to Friday for people in vital need of food and essential household items. Phone 0300 123 7052. (Please be aware that the Together We Can Helpline and BCP Crisis Payments Helpline are closed on Bank Holidays.)
Coronavirus vaccinations
NHS Dorset Clinical Commissioning Group (CCG) COVID-19 vaccinations in Dorset
Click here to get current information about the COVID-19 vaccination programme roll-out in Dorset
Click here for advice on safe travel to your vaccination
Need transport to get to your vaccination?
Videos from the NHS about what to do after your vaccination (in English and other languages)
In the UK, coronavirus vaccines are available free through the National Health Services of England, Northern Ireland, Wales and Scotland. You can be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine. Remember, the vaccine is free of charge. You will not be asked to pay.
This leaflet explains who is eligible and who needs to have the COVID-19 vaccine to protect them from coronavirus.
There is also a message from the British Islamic Medical Association concerning the COVID-19 vaccine: http://www.dorsetrec.org.uk/wp-content/uploads/British-Islamic-Medical-Association-statment-on-COVID-Vaccine.jpg
*updated* 16 August 2021
From today:
https://www.gov.uk/guidance/covid-19-coronavirus-restrictions-what-you-can-and-cannot-do
You can find the roadmap here: https://www.gov.uk/government/publications/covid-19-response-spring-2021
Government information
All government COVID-19 information: https://www.gov.uk/coronavirus
Visiting arrangements in and out of care homes
https://www.gov.uk/guidance/covid-19-coronavirus-restrictions-what-you-can-and-cannot-do#care-home-visits (updated 16 August)
Guidance for the clinically vulnerable and clinically extremely vulnerable
On 17 March, the Ministry of Housing, Communities & Local Government (MHCLG) wrote to all clinically extremely vulnerable (CEV) residents to let them know they were no longer advised to shield with effect from 1 April 2021. Although CEV residents are no longer being advised to shield it is recommended that they take extra precautions to protect themselves from coronavirus as it is still actively circulating in our communities. The council will continue to provide assistance through the Together We Can programme should it be needed.
https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19 (updated on 11 August)
Face coverings
When to wear one, exemptions and how to make your own: https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own (updated on 20 July)
People who are exempt from wearing face coverings: https://www.gov.uk/government/news/disabled-people-exempt-from-wearing-face-coverings-under-new-government-guidance. Local bus operators are offering free assistance cards to show to the driver to avoid confusion. Visit morebus and Yellow Buses to find out more.
Test and Trace
How 'Test and Trace' works: www.gov.uk/guidance/nhs-test-and-trace-how-it-works
NHS information
NHS information on COVID-19: https://www.nhs.uk/conditions/coronavirus-covid-19/
Local information
BCP Council's local information: https://www.bcpcouncil.gov.uk/News/News-Features/COVID19/coronavirus-covid-19.aspx
Dorset Council's local information: https://www.dorsetcouncil.gov.uk/emergencies-severe-weather/emergencies/coronavirus/coronavirus-covid-19.aspx
Independent advice on health and social care from Healthwatch Dorset: https://healthwatchdorset.co.uk/advice-information/
Advice for people with dementia and their families
Advice and support from Age UK for people affected by dementia: https://www.alzheimers.org.uk/get-support/coronavirus-covid-19
Dementia UK advice for people with dementia and their families: www.dementiauk.org/dementia-uk-coronavirus-advice/
Supporting a person with dementia at home: www.alzheimers.org.uk/get-support/coronavirus/supporting-person-dementia-home#content-start
Support for a person with dementia living alone: www.alzheimers.org.uk/get-support/coronavirus/support-person-dementia-living-alone#content-start
Supporting a person with dementia from a distance: www.alzheimers.org.uk/get-support/coronavirus/supporting-person-dementia-distance#content-start
The IDEAL Programme has leaflets about how people with dementia can stay well during the coronavirus epidemic, and also one for family members or friends supporting a person with dementia on how to support someone with dementia during the coronavirus epidemic.
Advice for people with autism/learning disability, their families and professionals
Advice for families and professionals supporting autistic adults and adults with learning disabilities: Social Care Institite for Excellence > COVID-19: Supporting autistic people and people with learning disabilities
Guidance for care staff who are supporting adults with learning disabilities and autistic adults during the coronavirus (COVID-19) outbreak: COVID-19: supporting adults with learning disabilities and autistic adults
Bereavement
Information to help bereaved families, friends or next of kin: www.gov.uk/government/publications/support-for-the-bereaved (updated 15 June)
Carers UK has information and advice about COVID-19 that carers and those they look after may find useful, including:
Creating well-being action plans
Planning for contingencies/emergencies
Sources of support
How technology can help
Guidance for working carers
You can find this at https://www.carersuk.org/help-and-advice/health/looking-after-your-health/coronavirus-covid-19 (updated 9 August)
Guidance from GOV.UK for those who provide unpaid care to friends or family
https://www.gov.uk/government/publications/coronavirus-covid-19-providing-unpaid-care/guidance-for-those-who-provide-unpaid-care-to-friends-or-family (updated 23 July)
Keeping calm and well: tips for you and those you care for
These tips are designed to help both you and those you care for look after yourselves and protect your mental well-being.
Latest FAQs and guidance on common concerns from carers
Support groups local to you
Type in your postcode for details of local community support groups (mainly local Facebook groups):
https://covidmutualaid.org/local-groups/
Carers can also find support from CRISP (Carers Resource Information Support Programme):
https://crispweb.org/coronavirus-update.aspx
Tel: 01202 458204
Email: carersupport@bcpcouncil.gov.uk
Virtual 'Cuppa' for carers
Mobilise is running a virtual 'Cuppa' for carers, which is proving popular.
https://www.mobiliseonline.co.uk/cuppa
Mobilise is an organisation providing a daily e-support package through the COVID-19 crisis. It includes links to key information, updates on how other carers are finding ways of coping, and suggestions for entertainment at home. The service is completely free, and carers and those providing care services can sign up here:
https://james816492.typeform.com/to/NZSl88
Podcast for carers to help with self-care during the pandemic developed in partnership with Dorset Healthcare carers lead, Dorset Mental Health Forum, Rethink and the Recovery Education Centre
The organisations below may be able to provide help, support and advice to carers:
Carer Support Dorset
Carer Support Dorset
Unit B6 Nimrod Way
Ferndown
BH21 7UH
Contact details:
Tel: 0800 368 8349
Email: admin@carersupportdorset.co.uk
Website: www.carersupportdorset.co.uk
Dorset Carers Hub
Based in Dorchester, they provide information and advice for carers in and near Dorset.
Contact details:
Email: dorsetcarershub@gmail.com
Website: http://www.dorsetcarershub.com
Help and Care
The Pokesdown Centre
896 Christchurch Road
Bournemouth
BH7 6DL
Contact details:
Tel: 0300 111 3303
Website: https://www.helpandcare.org.uk/
PramaLIFE
The Barrington, Pennys Walk
Ferndown, BH22 9TH
Contact details:
Tel: 01202 207300
Website: https://www.pramalife.org
The Leonardo Trust
5 Dunyeats Road
Broadstone, Poole
BH18 8AA
Contact details:
Tel: 01202 698325
Email: info@leonardotrust.org
Website: http://www.leonardotrust.org
Need support? Together We Can.
Together We Can is an initiative we lead, working in close partnership with many other public, private and voluntary sector organisations. We're joined by community groups and residents who have offered to help and support the vulnerable people in our Bournemouth, Christchurch and Poole communities to get through the coronavirus crisis.
Our Together We Can community response service is still available to provide help with food or household items to anyone who needs them, including those who are unwell or self-isolating. Contact the team by phone on 0300 123 7052 (Monday to Friday, 9am to 5pm), or online. Our helpline can also provide advice and financial support for help getting to your vaccination clinic.
Please be aware that the Together We Can Helpline and BCP Crisis Payments helpline are closed on Bank Holidays.
During the COVID-19 outbreak we have worked closely with Health colleagues and community organisations to support local people. We have followed, and continue to follow, government guidance , including guidance from Public Health.
What are the arrangements if someone needs an assessment of their care and support needs?
We may offer telephone and video calls as an alternative to visiting, where possible, to reduce any unnecessary contact. However, we are making home visits where it is necessary following a risk assessment, to protect you, anyone else living in your household and our staff. All visiting staff will be wearing appropriate personal protective equipment (PPE) and will maintain a 2-metre distance as much as possible.
Is there information on shopping support if people are self-isolating?
If support is needed with shopping during this time, check for current information on services offering food and meal delivery services in your local area.
What is happening to day services?
Visit this BCP Council web page for the current situation:
What is happening around the provision of home care and within care home settings?
As part of assessing risk, we are undertaking calls with our service users to ascertain whether they present with any symptoms of COVID-19 before we visit.
See guidance on care home visiting.
For advice on the use of PPE, you may find it useful to refer to Personal protective equipment (PPE) - resource for care workers delivering homecare (domiciliary care) in England.
What are the hospital discharge arrangements for adults with care and support needs?
See information about 'Home first'.
What arrangements are in place for people needing a financial assessment of their care needs?
BCP Council will continue to undertake financial assessments; however, these may be undertaken via telephone or video call.
What is happening regarding disabled adaptations?
We may still offer telephone and video calls as an alternative to visiting, where possible, to reduce any unnecessary contact. However, we are making home visits where it is necessary following a risk assessment, to protect you, anyone else living in your household and our staff.
Together We Can
Whether you are self isolating, extremely vulnerable, or struggling with money
Together We Can (opens in a new window)
can provide help and support for you to get food.
Unable to get to the shops or housebound?
Together We Can (opens in a new window) may be able to help if you are unable to get to the shops.
Meal providers
Please see our directory for a full list of meal providers. On this page are providers that have been confirmed as responding to the COVID-19 outbreak.
Grocery delivery
Many of the major supermarkets offer grocery delivery. See our Shopping for and preparing food page for a list.
You may find that smaller shops local to you will be happy to put items by for you for collection by a friend or neighbour, or may deliver, so it is worth phoning them to ask.
Meals
Crumbs at home - Collection or delivery. Ready meals, pasta night specials, from the bakery, afternoon tea and authentic Indian for two: http://crumbsathome.org.uk/our-range/
Patisserie Mark Bennett - Delivery for orders over £10, payment over the phone, delivery within 3 miles of any of their shops (Ashley Cross, Bakehouse, Broadstone, Lilliput & Penn Hill). Call 01202 059444 between 7.30am and 11am for same-day delivery http://artisanmark.com/
Dovey's Frozen Foods - https://mrsdoveysfrozenfoods.selz.com & Facebook Page https://www.facebook.com/Doveys-Frozen-Foods-1415403418746460/ or call 01202 622322. From 11 May limited service with deliveries on Fridays for Bournemouth, Poole, Ringwood, Dorchester and Swanage
Oakhouse Foods - Minimum £10 order, full range of frozen products available, plus some fresh products including milk and eggs, and texture-modified foods. New customers welcome. https://www.oakhousefoods.co.uk/ or call 01202 814179
Phoenix Frozen Foods - Deliver to Christchurch, Poole, Ringwood, Wimborne and some surrounding areas. Minimum order of £15 for free delivery. https://phoenixfrozenfoods.co.uk/ or call 01903 215170
The Schooner Restaurant - Offering meal delivery at lunch times for people local to Southbourne. Call 01202 431609
Peppermill Southbourne - Restaurant in Southbourne offering delivery to vulnerable and self-isolating people. They offer roast dinners or traditional meals for £8 delivered to people in Southbourne area. Call 01202 426320 or email 40leebennett@gmail.com
Groceries
Poole Convenience Store, 72 High Street, Poole - Orders only between 7am and 9am Call 01202 677266. Please have your shopping list ready. Offering ordering and payment over the phone, working with volunteers to collect and deliver. Essential items including a small frozen selection, canned goods and hygiene products.
Co-op Oakdale - Order online using Deliveroo only https://deliveroo.co.uk/menu/bournemouth/oakdale/co-op-oakdale-oakdale-road
Pamphill Dairy and Farm Shop - Minimum order of £20. Phone orders with delivery to Wimborne, Broadstone and surrounding areas, plus zero-contact collection service. Call 01202 880618
The Stocks Inn, Wimborne - Call between 9am and midday Monday to Wednesday to reserve order for delivery Tuesday to Friday. See their grocery essentials list at https://www.thestocksinn.co.uk/ and call 01202 882481
Faast Fruit and Veg - Can do fruit and veg box. Root veg £10, veg and salad £20, fruit £15. Contact simon.faast@gmail.com, http://www.wellfaast.com/ or call 01202 512000
Griffs Butchers, Broadstone - Free delivery to Broadstone, £3 delivery charge for rest of Poole area or free delivery with £30+ order. 01202 605172 or email sean.griffsbutchers@outlook.com
Paul Keating Butchers, Wimborne - Free delivery over £25 within 5-mile radius. Contact P.keatingbutchers@yahoo.co.uk or call 01202 883078
PJ Jones The Butchers - Deliveries to Whitecliff. Call 07902 008449
Smokeys Burgers Ashley Road - Supplying various meats. Message on Facebook: https://www.facebook.com/SmokeysFlameGrilledBurgers/
Broadway Hengistbury Head - Deliveries to vulnerable people in the Southbourne and Tuckton area and within a 3-mile radius of the shop. Wide range of groceries including flour, eggs, yeast and frozen goods. Call 01202 245409 or 07468 565417
Food on the Loose - Zero waste food service offering free delivery. www.foodontheloosebournemouth.co.uk
TD Fruits - Delivery of general groceries. Call 01202 428994
Olio - Share food locally: https://olioex.com/
Crown Foods - Frozen and ambient food home delivery service (delivery area extended to include Bournemouth): www.crownfoods.co.uk/Home_Delivery_Service.html
ShopForYou - phone to order your supermarket shopping and it will be delivered to your door by your chosen supermarket: see ShopForYou in our directory
Pharmacies with a prescription delivery service
BOURNEMOUTH
Arrowedge Pharmacy 62 Poole Road, Westbourne, Bournemouth BH4 9DZ | 01202 763539 | Monday-Friday 09:00-18:00, Saturday 09:00-14:00 (Sunday closed)
Boots 626-628 Christchurch Road, Boscombe, Bournemouth BH1 4BP | 01202 393447 | Open Monday to Saturday 09:00-17:30, Sunday 10:00-16:00 and 10:00-16:00 on bank holidays
Bournemouth Commercial Road Boots 18-20 Commercial Road, Bournemouth BH2 5NL | 01202 551713 | Open Monday to Saturday 10:00-17:00, Sunday 10:30-16:30 | special store opening times Friday 8 May 09:00-18:00
Bournemouth Westbourne Boots 72 Poole Road, Bournemouth BH4 9DZ | 01202 761297 | Open Monday to Saturday 09:00-17:30 (closed on Sundays)
Bournemouth Winton Boots 358-362 Wimborne Road, Bournemouth BH9 2HE | 01202 529969 | Open Monday to Saturday 09:00-17:30 (closed on Sundays and bank holidays)
Day Lewis Pharmacy Shelly Manor Medical Centre, Beechwood Avenue, Boscombe BH5 1LX | 01202 399759 | Open Monday to Friday 08:00-23:59, Saturday 08:00-22:00 and Sunday 10:00-16:00 (closed on bank holidays)
Holdenhurst Pharmacy 5 Holdenhurst Road, Bournemouth BH8 8EH | 01202 554923 | Open Monday to Friday 09:00-13:00 and 14:00-17:30 and Saturday 09:00-13:00 (closed on Sunday and bank holidays)
Late Night Columbia Chemist 21-23 Columbia Road, Ensbury Park, Bournemouth BH10 4DZ | 01202 529529 | Open Monday to Friday 09:00-19:00 and Saturday 09:00-18:00 (closed on Sundays and bank holidays)
Poole Bay Pharmacy Westbourne Medical Centre, Milburn Road, Bournemouth BH4 9HJ | 01202 762680 | Open Monday to Saturday 08:00-20:00, Sunday 10:00-14:00
Queens Park Pharmacy 386 Holdenhurst Road, Bournemouth BH8 8HL | 01202 395023 | Open Monday to Friday 09:00-17:30, Saturday 09:00 to 13:00
Westcliff Pharmacy Poole Road Medical Centre, 7 Poole Road , Bournemouth BH2 5QR | 01202 765155 | Open Monday to Friday 08:30-18:30 (closed Saturday, Sunday and bank holidays)
Wrights Pharmacy 88 Charminster Avenue, Bournemouth BH9 1SE | 01202 510068 | Open Monday to Friday 08:30-17:30 and Saturday 09:00-17:00 (closed on Sundays and bank holidays)
CHRISTCHURCH
Christchurch Saxon Square Boots 23 Saxon Square, Christchurch BH23 1QB | 01202 483034 | Open Monday to Saturday 09:00-17:30 and Sunday 10:00-16:00 | Special store opening times Friday 8 May from 10:00-16:00
Christchurch Twynham Avenue Boots 2A Twynham Avenue, Christchurch BH23 1QU | 01202 486276 | Open Monday to Friday 09:45-17:15
Highcliffe Pharmacy Highcliffe Medical Centre, 248 Lymington Road, Highcliffe BH23 5ET | 01425 272778 | Open Monday to Friday 08:30-18:30 (closed on Saturdays and Sundays)
Lloyds Pharmacy 595 Christchurch Road, Boscombe BH1 4AN | 01202 394702 | Open Monday to Friday 08:30-18:00 and Saturday 09:00-13:00 (closed on Sundays and bank holidays)
Rowlands Pharmacy 136 Purewell, Christchurch BH23 1EU | 01202 484840 | Open Monday to Friday 10.00-13.00 and 14.00-18.30 and Saturday 10.00-13.00 (closed on Sundays)
The Grove Pharmacy Christchurch Hospital, Fairmile Road, Christchurch | 01202 484310 | Open Monday to Friday 09:00-18:00 and Saturdays 09:00-13:00 (closed on Sundays)
Day Lewis Pharmacy Burton Medical Centre, 123 Salisbury Road. Burton Green, Christchurch BH23 7JN | 01202 477771 | Open Monday to Friday 09:00-13:00 and 14:00-18:30 (closed on Saturdays and Sundays)
Vantage Pharmacy 95 Poole Road, Westbourne, Bournemouth BH4 9BB | 01202 761177 | Open Monday to Saturday 09:00-17:30 (closed on Sundays and bank holidays)
Winton Pharmacy 309 Wimborne Road, Winton, Bournemouth BH9 2AB | 01202 517097 | Open Monday to Friday 09:00-18:00 and Saturday 09:00-13:00 (closed on Sundays)
POOLE
Arrowedge Pharmacy 12 Neighbourhood Centre, Culliford Crescent, Canford Heath, Poole BH17 9DW | 01202 691357 | Monday-Friday 09:00-17:30, Saturday 09:00-13:00 (Sunday closed)
Boots Pharmacy 190-196 High Street, Poole BH15 1SX | 01202 681377 | Monday-Saturday 08:30-17:30, Sunday 10:30-16:30
Boots Pharmacy 300-302 Blandford Rd, Poole BH15 4JQ | 01202 678001 | Monday-Friday 09:30-16:00, Saturday 09:30-12:30 (Sunday closed)
Boots Pharmacy 3 Adastral Square, Adastral Rd, Poole, Canford Heath BH17 8SA | 01202 676889 | Monday-Saturday 10:00-16:00 (Sunday closed)
Boots Pharmacy Redlands, Poole BH12 1DN | 01202 769838 | Monday-Friday 09:00-20:00, Saturday 09:00-18:00, Sunday 10:00-16:00
Boots Pharmacy 184B Lower Blandford Rd, Broadstone BH18 8DP | 01202 603812 | Monday-Friday 09:45-17:00, Saturday 09:45-16:30 (Sunday closed)
Bryant Pharmacy 462 Ashley Road, Parkstone, Poole BH14 0AD | 01202 740176 | Monday-Saturday 09:00-17:30 (Sunday closed)
Canford Heath Pharmacy Inside Canford Heath Group Practice, 9 Mitchell Rd, Canford Hth, Poole BH17 8UE | 01202 671849 | Monday 08:30-20:00, Tuesday-Friday 08:30-18:30, Saturday 09:00-13:00, Sunday 10:00-13:00
Day Lewis Pharmacy 28 Haven Road, Canford Cliffs, Poole BH13 7LP | 01202 700709 | Monday-Friday 09:00-17:30, Saturday 09:00-13:00 (Sunday closed)
Day Lewis Pharmacy 6 Gillett Road, Talbot Village, Poole BH12 5BF | 01202 527600 | Monday-Friday 08:30-18:30, Saturday and Sunday closed
Lloyds Pharmacy 192c Lower Blandford Road, Broadstone BH18 8DP | 01202 692320 | Monday-Friday 08:30-18:30, Saturday 09:00-17:00 (Sunday closed)
Lloyds Pharmacy 10 Station Road, Parkstone BH14 8UB | 01202 746071 | Monday-Friday 09:00-18:00, Saturday 09:00-13:00 (Sunday closed)
Lloyds Pharmacy Mansfield Road, Parkstone BH14 0DJ | 01202 731764 | Monday-Friday 08:00-18:00, Saturday and Sunday closed
Lloyds Pharmacy Rosemary Road, Roseview, Poole BH12 3HF | 01202 737489 | Monday-Friday 08:30-18:30, Saturday and Sunday closed
Lytchett Pharmacy 16 High Street, Lytchett Matravers, Nr Poole BH16 6BG | 01202 631815 | Monday-Friday 09:00-13:00, 14:00-18:00, Saturday and Sunday closed
Nimo Pharmacy 270 Herbert Avenue, Parkstone, Poole BH12 4HY | 01202 717714 | Monday-Friday 09:00-13:00, 14:00-18:00, Saturday 09:00-12:00 (Sunday closed)
Wallisdown Pharmacy 337 Wallisdown Road, Poole BH12 5BU | 01202 859128 | Monday-Saturday 07:00-22:00, Sunday 09:00-19:00
ONLINE PHARMACY PRESCRIPTION DELIVERY SERVICES
Pharmacy 2U - https://www.pharmacy2u.co.uk/prescriptions/electronic-prescription-service-nhs
Well Pharmacy - https://www.well.co.uk/landing
Boots Pharmacy - https://www.boots.com/online/pharmacy/new-to-boots-triage
LloydsPharmacy - http://www.lloydspharmacy.com/en/info/nhs-repeat-prescriptions
Superdrug Pharmacy - https://onlinepharmacy.superdrug.com/
Help and Kindness
Help and Kindness (opens in a new window) is a project to bring together information about all kinds of help and support available to people living and working in Dorset. Their aim is to make it easier to get help, easier to give help, and easier to work together to build projects that make Dorset an even better place to live. They work with residents, the private sector and community/voluntary sector to help improve everyone's well-being, independence and sense of community across the county.
Love food hate waste - visit the website to find out more about how to manage food, make sure it lasts as long as possible and waste less:
www.lovefoodhatewaste.com/article/loving-food-and-hating-waste-%E2%80%93-lockdown#page-header
Dorset & Wiltshire Fire and Rescue are offering safety and well-being advice over the phone
Dorset & Wiltshire Fire and Rescue can provide free information during a 10- to 30-minute phone conversation at a time to suit you. Topics covered include cooking safely, testing smoke alarms, what to do in the event of a fire, keeping children safe, and identifying support you might need. They can also discuss ways to improve your health and well-being. In high-risk situations they may deliver or fit free smoke alarms. To find out more, call 0800 038 23 23 or visit www.dwfire.org.uk .
Help with laundry
The Ironing Service offers a collection service for their complete laundry service - go to www.the-ironing-services.co.uk, phone 01202 386426 or info@the-ironing-services.co.uk.
Volunteer to help the NHS: https://www.goodsamapp.org/NHS
Dorset Council's community response: https://www.dorsetcouncil.gov.uk/emergencies-severe-weather/emergencies/coronavirus/co-ordinated-community-response.aspx
Organisation | Website | Phone number | Details |
| Age Concern Christchurch | https://www.ageconcernchristchurch.org.uk/ | 01202 488311 | For adults 55+ |
Age UK - Call in Time | https://www.ageuk.org.uk/services/befriending-services/sign-up-for-telephone-befriending/ | 0800 434 6105 | Weekly call |
| Help and Kindness | https://helpandkindness.co.uk/search/dorset/befriending | Befriending listings for Dorset | |
Parkinson's UK | 0808 800 0303 | For those affected by Parkinson's disease | |
Independent Age | https://www.independentage.org/get-support/receive-regular-visits (calls or visits) | 0800 319 6789 | Charity helping older people to live life on their own terms |
Dorset Mind | adultwellbeingservices@dorsetmind.uk (No phone helpline available so please email) | Support and resources for anyone concerned about mental ill health | |
The Silver Line | 0800 470 8090 | For adults 55+ | |
Cruse | 0808 808 1677 | For those dealing with bereavement issues | |
Care for the Family | 029 2081 0800 | Support for younger adults and the recently bereaved | |
The Voluntary Network | 01638 608022 | For adults 55+ | |
Macular Society | 0300 303 0111 | For people with macular problems | |
Senior Befriending Service | 07707 983239 | For adults 55+ | |
Help and Care | 0300 111 3303 | Information, advice and support for individuals and communities | |
RNIB | https://www.rnib.org.uk/services-we-offer-advice-and-support-services/talk-and-support | 0303 123 9999 | Group chats for people with sight problems |
Deaf Blind | 01733 358100 | Telebefriending, E-befriending | |
Christchurch Angels | 01202 989632 | Befriending & errands | |
Faithworks Wessex | 01202 429037 | ||
Royal British Legion | 0808 802 8080 | Supporting the armed services & dependants | |
SSAFA | 01202 742934 10.00-12.00 | Supporting the armed services & dependants | |
Bournemouth Blind Society | 01202 546644 | ||
Carers UK | 0207 378 4999 | Support & advice | |
MacMillan | 0808 808 0000 | Cancer information and support for patients and families | |
GoodSAM | Smartphone app: search 'GoodSAM' on the AppStore or Google Play |
| Community of Good Samaritans, happy to assist if they are the closest person to an emergency |
Marie Curie | 0800 090 2309 | Care and support through terminal illness | |
Headway(Dorset) | Befriending service (brain injury survivors) | ||
Alzheimer's Society | 0330 333 0804 | Support & advice | |
Linking Lives UK | 0300 302 0225 | Befriending service | |
Different Strokes | 0345 1307172 | Befriending & support group for stroke survivors and their families | |
Abbots Friends | https://www.abbotscare.com/service/free-companion-care-service-abbots-friends/ | 0330 094 5511 | Befriending and companionship |
PramaLIFE Friendship Line | 01202 022987 | Befriending |
Dear Providers,
Dorset Council, BCP Council and Dorset CCG have jointly developed this website: https://www.dorsetcouncil.gov.uk/coronavirus/asc-providers where they will publish answers to frequently asked questions and share daily advice and information to support you during the coronavirus pandemic. We will continue to email you to let you know when the website has been updated.
Please see the link below for the latest updates and a summary of emails that have been shared:
Partners in Care
tel. 07887 717068
www.picbdp.co.uk
The NHS has information on easy exercises, including home exercise:
https://www.nhs.uk/live-well/exercise/easy-low-impact-exercises/
LiveWell Dorset have information on a range of topics to stay healthy, including how you can get active to improve your health:
https://www.livewelldorset.co.uk/get-active/
We Are Undefeatable is a movement supporting people with a range of long-term health conditions, developed by 15 health and social care charities. Their purpose is to support and encourage finding ways to be active that work with your conditions.
https://weareundefeatable.co.uk
Activity ideas for people with dementia: www.alzheimers.org.uk/get-support/coronavirus/activity-ideas-dementia#content-start
The World Health Organisation has a Q&A about being active during COVID-19, including staying safe while exercising and how to exercise in and around the home: www.who.int/emergencies/diseases/novel-coronavirus-2019/question-and-answers-hub/q-a-detail/be-active-during-covid-19
For more information about staying healthy, please see our Health and wellbeing section:
BCP Council has a list of translation, easy read and signed format guidance:
Sign Language support
SignLive's online British Sign Language (BSL) video interpreting service can help you stay in touch and help deaf residents during the coronavirus emergency:
https://signlive.co.uk/?gclid=EAIaIQobChMI5JrI7ZXZ6AIVEsreCh3UwwxIEAAYASAAEgLsw_D_BwE
Easy read information
Guidance from Mencap about the latest guidance from the government:
Shielding - coronavirus guidance on protecting people most likely to get very poorly from coronavirus:
Looking after your feelings and body:
Wellbeing guide:
https://www.stroke.org.uk/sites/default/files/news/jn_1920.450_-_easy_read_resource_-_wellbeing.pdf
How to Take Care of Yourself during the Coronavirus Pandemic - An Easy Read Guide:
Help available from Mental Health at Work
Government Guidance for the public on the mental health and wellbeing aspects of coronavirus (COVID-19)
Advice from the NHS on mental wellbeing while staying at home
Mental health helplines
Other useful links
Steps2Wellbeing
Support provided by public Health Dorset
Need urgent help?
If you are struggling to cope or feel yourself nearing a breakdown, Access Mental Health is here to provide help. Mental health professionals and peer support workers are on hand to help you avoid a crisis and find the path to recovery. Please call the 24/7 Connection phone line on 0300 123 5440 and you will be signposted to the right service for the support you need.
Dorset Mind has created a five step crisis plan for those struggling with mental health, while for those seeking urgent help, up to date information is available here.
Dorset HealthCare University NHS Foundation Trust provides support for those in crisis, including virtual support through the community front rooms, and a 24/7 Connection phone line which you can call on 0300 123 5440 to be signposted to the right service for the support you need.
Online support groups available
Dorset Mind has a timetable of online support groups for local people who need help with their mental health. There are no waiting times and everyone is welcome. If you are interested in attending an online group, please email Dorset Mind and they will contact you directly and support you to log in to the group. The charity also offers a range of one to one and group support across Dorset including active monitoring, befriending, counselling and mentoring for eating disorders.
Support for 11-18-year-olds
Kooth offers free, safe and anonymous online support for young people Monday to Friday from 12noon to 10pm.
'Wellbeing: we're onside'
AFC Bournemouth and Dorset HealthCare have joined forces to kick off a 'Wellbeing: we're onside' campaign. They've got ideas to improve your well-being, including keeping active, feeding the family during lockdown, sleeping better and where to find professional help.
How to help others with their mental health
The NHS has some advice: www.nhs.uk/oneyou/every-mind-matters/helping-others/
Click here to find advice from Samaritans about how to talk to someone you're worried about.
Advice and support for parents and carers
Working from home with your kids for the first time and don't know how to manage? Are you finding it difficult to explain coronavirus to an anxious child? Do you need advice on dealing with tantrums? The NSPCC has advice and support for parents and carers.
Young Minds also has some advice about supporting your child during the coronavirus pandemic: https://youngminds.org.uk/find-help/for-parents/
Helping children to stay safe online
Help keep children safe and ensure internet use is safe in these virtual spaces we are now using more and more. The Children's Society has published advice to help.
Worried about a colleague or employee or want to learn more about how your workplace can support staff's mental health?
Mental Health at Work can help you find the information and resources you need.
NHS and government guidance
Government Guidance for the public on the mental health and well-being aspects of coronavirus (COVID-19)
Advice from the NHS on mental well-being while staying at home
The best way to wash your hands
One of the most important and easiest ways to protect ourselves and others from coronavirus is to wash our hands regularly. The NHS has a handy step-by-step guide to proper hand washing technique: https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/
Video calling
Video calling is a good way to feel closer to others and it's a lot easier than you think. Age UK has a guide to setting it up.
Learning to meditate
LiveWell Dorset has some tips and advice on mindfulness meditation. Why not give it a try?
Virtual ecotherapy activities
Parks in Mind, run by the Bournemouth Parks Foundation, has created face-to-face and online ecotherapy activities to help improve people's health and well-being. See their Facebook page for the activities, which include growing projects, photo challenges and online yoga and mindfulness.
Having trouble sleeping?
NHS sleep advice and information
Every Mind Matters have some tips to get you to sleep and sleep better:
- Keep regular sleep hours
- Create a restful environment
- Move more, sleep better
- Confront sleeplessness
- Write down your worries
- Put down the pick-me-ups
Videos available on the BCP Council YouTube channel
Including how to make DIY hand scrub, craft ideas and storytime for children. Take a look here.
Dance classes with Pavilion Dance South West
You can now enjoy live classes with your favourite teachers from Pavilion Dance South West! Take a look at their classes here: https://www.pdsw.org.uk/classes/
'Wellbeing: we're onside'
AFC Bournemouth and Dorset HealthCare joined forces to kick off a 'Wellbeing: we're onside' campaign. Their month-long runs from 27 April through the club's Facebook, Twitter and Instagram accounts. Daily posts Monday-Friday each week will share lots of wellbeing topics and advice, linking to resources through this page. You'll be able to find and share ideas ranging from keeping active and sleeping better, through to where to find immediate professional help.
See the world...without leaving your home
www.techradar.com/uk/best/virtual-tours-museums-national-parks-around-the-world
Online creative well-being meet-up for people struggling with anxiety or low mood
Join Arts Programme Manager and artist Anna Shiels for an online creative well-being session every Tuesday at 3pm-4.30pm. These creative sessions are based on the 5 Ways to Well-being and are suitable for anyone whatever your previous art experience. It is free to take part and no specialist materials are needed. This meet-up can help you take time out for yourself, enjoy relaxing mindful activity, slow down, connect with others and learn creative techniques to enjoy at home.
You will need:
- a piece of paper and a pencil (a biro and the back of an envelope will do if that's all you have), other art materials are optional;
- a computer, iPad or laptop (or you can use a mobile phone with internet access);
- to download Zoom, which is free (https://zoom.us)
Go to the Poole Museum website to find out more. To join, email Anna.shiels@bcpcouncil.gov.uk.
My Dorset Mind
Few things benefit our well-being more than being outdoors, and few places are as beautiful as Dorset.
So, until we can all be there again, Dorset Mind wants to bring our incredible landscapes to you.
Advice and support for parents and carers
Are you finding it difficult to explain coronavirus to an anxious child? Do you need advice on dealing with tantrums? The NSPCC has advice and support for parents and carers.
Young Minds also has some advice about supporting your child during the coronavirus pandemic: https://youngminds.org.uk/find-help/for-parents/
Helping children to stay safe online
Help keep children safe and ensure internet use is safe in these virtual spaces we are now using more and more. The Children's Society has published advice to help.
Struggling with money?
Citizens Advice offer free and friendly guidance as part of
Let's Talk Money (opens in a new window).
Dorset Mind have included a guide on their website featuring advice for those worried about their finances, including links to other organisations that can help.
Government advice was updated on 16 August and now states:
- There are no longer limits on the number of people who can attend weddings, civil partnerships, funerals and other life events (including receptions and celebrations). There is no requirement for table service at life events, or restrictions on singing or dancing. You should follow guidance for weddings and funerals to reduce risk and protect yourself and others.
- There are no longer restrictions on group sizes for attending communal worship. COVID-19 has not gone away, so it's important to remember the actions you can take to keep yourself and others safe. Everybody needs to continue to act carefully and remain cautious.