Need support? Together We Can, our COVID-19 community response helpline, is open from 9am to 5pm Monday to Friday for people in vital need of food and essential household items. Phone 0300 123 7052. (Please be aware that the Together We Can Helpline and BCP Crisis Payments Helpline are closed on Bank Holidays.)

Carers UK has information and advice about COVID-19 that carers and those they look after may find useful, including:

  • Creating well-being action plans

  • Planning for contingencies/emergencies

  • Sources of support

  • How technology can help

  • Guidance for working carers

You can find this at (updated 9 August)

Guidance from GOV.UK for those who provide unpaid care to friends or family (updated 23 July)

Keeping calm and well: tips for you and those you care for

These tips are designed to help both you and those you care for look after yourselves and protect your mental well-being.

Latest FAQs and guidance on common concerns from carers

Support groups local to you

Type in your postcode for details of local community support groups (mainly local Facebook groups):

Carers can also find support from CRISP (Carers Resource Information Support Programme):

Tel: 01202 458204

Virtual 'Cuppa' for carers

Mobilise is running a virtual 'Cuppa' for carers, which is proving popular.

Mobilise is an organisation providing a daily e-support package through the COVID-19 crisis. It includes links to key information, updates on how other carers are finding ways of coping, and suggestions for entertainment at home. The service is completely free, and carers and those providing care services can sign up here:

Podcast for carers to help with self-care during the pandemic developed in partnership with Dorset Healthcare carers lead, Dorset Mental Health Forum, Rethink and the Recovery Education Centre

The organisations below may be able to provide help, support and advice to carers:

Carer Support Dorset
Carer Support Dorset
Unit B6 Nimrod Way
BH21 7UH

Contact details:

Tel: 0800 368 8349

Dorset Carers Hub
Based in Dorchester, they provide information and advice for carers in and near Dorset.

Contact details:


Help and Care
The Pokesdown Centre
896 Christchurch Road

Contact details:

Tel: 0300 111 3303

The Barrington, Pennys Walk
Ferndown, BH22 9TH

Contact details:

Tel: 01202 207300

The Leonardo Trust
5 Dunyeats Road
Broadstone, Poole
BH18 8AA

Contact details:

Tel: 01202 698325

Page last updated: 17/08/2021 15:31