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Money matters

Information and advice on benefits and debt, including help with bills, credit unions, borrowing and financial care planning, tax and help to manage Individual Service Funds

If you are a service provider and would like your organisation to be included on the directory, or if you need to inform us of any changes to your current entry, please contact us with brief details: comments.adultsocialcare@bcpcouncil.gov.uk

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  • British Gas Energy Trust

    The British Gas Energy Trust helps individuals and families living in fuel poverty or other suffering or distress who are struggling with their gas and/or electricity debts by awarding grants to clear those debts.

    • British Gas Energy Trust: 0121 348 7797
  • Charis

    Charis manage Funds on behalf of companies, authorities and charities for individuals and families in need of support.

    • Charis: 01733 421021
  • Christians Against Poverty (CAP)

    We are passionate about releasing people in our nation from a life sentence of debt, poverty and its causes. We offer free debt counselling. Working with the church we bring good news, hope and freedom.

    • Christians Against Poverty: 01274 760720
  • Citizens Advice

    We help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

    • Citizens Advice - Bournemouth, Christchurch and Poole: 03444 111 444
    • Citizens Advice - Bridport: 0344 245 1291
    • Citizens Advice - Central Dorset: 0344 245 1291
    • Citizens Advice - East Dorset and Purbeck: 0344 245 1291
    • Citizens Advice - Dorset: 0344 245 1291
  • CQB Care Consultancy

    CQB Care Consultancy provide specialist knowledge, advice, support and assistance with adult social care options, financing adult social care and welfare benefits.

    • Claire Quinton: 07845 231488
  • Debt Advice Foundation

    Debt Advice Foundation is a registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt. Because we're a debt charity, you can be sure that the advice we provide is impartial and based solely on what is best for you.

    • Debt Advice Foundation: 0800 043 40 50
  • Debt Support Trust

    Debt Support Trust is a not-for-profit debt advice charity with trained, friendly debt advisors who can advise you on suitable debt solutions. We are a national debt advice charity helping people across the UK.

    • Debt Support Trust: 0800 085 0226
  • Diverse Abilities Advice Service

    Advice, assistance and advocacy with disability benefits, creating Lasting Power of Attorney and Advanced Decisions, applying to the Court of Protection for Deputyship, writing wills with trusts for disabled family members.

    • Diverse Abilities Advice Service: 0300 330 5514
  • Dorset Reclaim

    We are a not-for-profit furniture re-use project offering electrical and household goods donated from local people & businesses to the general public with additional discounts available for households on low incomes.

    • Dorset Reclaim - Bournemouth: 01202 773384
    • Dorset Reclaim - Poole: 01202 679080
    • Dorset Reclaim - Dorchester: 01305 267711
    • Dorset Reclaim - Head Office, General Enquiries and Feedback: 01202 773384
  • Energy Saving Trust

    Energy Saving Trust can help you make better energy choices.

    • Energy Saving Trust:
  • Finance Care Service

    Daily money management and safeguarding vulnerable adults (DWP Appointee, Appointeeships, LPAs and Deputyships)

    • Finance Care Service: Monday to Friday 9am to 6pm 0161 973 5759 (24-hour line for service users)
  • Friends of the Elderly (FOTE) - Grant-Giving Programme

    Our small grant-giving programme offers support to older people living on a low income.

    • Friends of the Elderly (FOTE) - Grant-Giving Programme:
  • Healthy Homes Dorset

    Healthy Homes Dorset helps Dorset residents keep warmer by installing loft and cavity wall insulation. We also offer free, impartial energy advice.

    • Healthy Homes Dorset: 0300 003 7023
  • Independent Age - information and advice around money

    Information and advice for older people including health, money, housing, support, care and maintaining independence.

    • Independent Age: Helpline 0800 319 6789 or phone 020 7605 4200
  • Money Helper

    Money Helper, from the Money and Pensions Services, is here to give people professional, independent and impartial help with their money and pensions - for free.

    • Money Helper: Various, depending on topic - see website
  • National Debtline

    National Debtline is a free, independent and confidential debt advice service run by the charity Money Advice Trust.

    • National Debtline: 0808 808 4000
  • New to you

    Come and visit new to you, a shop full of affordable reclaimed items. Stock changes weekly and includes furniture, crockery, ornaments, toys, sporting equipment and bric a brac.

    • New to you:
  • PayPlan

    Free debt advice and free debt management plans.

    • PayPlan: 0800 280 2816
  • Report a loan shark

    Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously.

    • Report a loan shark: 0300 555 2222
  • Royal British Legion - Money Advice

    The Legion provides specialist compensation advice, help with debt and emergency situations, and support you through grants and loans. We help to ease the burden of financial pressure for thousands of Service and ex-Service people every year.

    • Royal British Legion - Money Advice: 0808 802 8080