Money matters

Information and advice on benefits and debt, including help with bills, credit unions, borrowing and financial care planning, tax and help to manage Individual Service Funds

If you are a service provider and would like your organisation to be included on the directory, or if you need to inform us of any changes to your current entry, please contact us with brief details:

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  • National Debtline

    National Debtline is a free, independent and confidential debt advice service run by the charity Money Advice Trust.

    • National Debtline: 0808 808 4000
  • New to you

    Come and visit new to you, a shop full of affordable reclaimed items. Stock changes weekly and includes furniture, crockery, ornaments, toys, sporting equipment and bric a brac.

    • New to you:
  • PayPlan

    Free debt advice and free debt management plans.

    • PayPlan: 0800 280 2816
  • Poole Foodbank

    Run in conjunction with Churches Together in Poole.

    • Poole Foodbank: 01202 672694
  • Poole Waste Not Want Not

    Poole Waste Not Want Not is a registered charity supporting people in the community who are struggling to provide a nutritious diet for themselves and their families, due to insufficient disposable income.

    • Poole Waste Not Want Not: 07968 903063
  • PRO Disability

    PRO Disability is a registered charity run for, and by, people with a disability or long term health condition. It is committed to enabling people with a disability or long term health condition to live independently and retain control of their lives, by providing support, advice and information.

    • PRO Disability: 01202 723301
  • Report a loan shark

    Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously.

    • Report a loan shark: 0300 555 2222
  • Royal British Legion - Money Advice

    The Legion provides specialist compensation advice, help with debt and emergency situations, and support you through grants and loans. We help to ease the burden of financial pressure for thousands of Service and ex-Service people every year.

    • Royal British Legion - Money Advice: 0808 802 8080
  • Society of Later Life Advisers (SOLLA)

    The Society of Later Life Advisers (SOLLA) aims to assist consumers and their families in finding trusted accredited financial advisers who understand financial needs in later life.

    • Society of Later Life Advisers (SOLLA): 0333 2020 454
  • SSAFA - the Armed Forces charity

    SSAFA's vision is: 'In recognition of their service to the Nation, SSAFA works to ensure that the needs of the Armed Forces, veterans and their families are met in an appropriate and timely way'.

    • SSAFA - the Armed Forces charity: Forcesline (our help desk for any member of the armed forces, veterans and their families): 0800 731 4880
  • StepChange Debt Charity

    Free advice on problem debt based on what's best for you. We're the UK's leading debt advice charity.

    • StepChange Debt Charity: 0800 138 1111
  • Tax Help for Older People

    Tax Help for Older People is a service from the charity Tax Volunteers providing free, independent and expert help and advice for older people on lower incomes who cannot afford to pay for professional tax advice. With over 420 volunteers and a national call centre, it doesn't matter where you live.

    • Tax Help for Older People: 01308 488066
  • The Money Advice Service

    Free and impartial money advice, set up by government.

    • The Money Advice Service: 0800 138 7777
  • The Money Carer Foundation

    We are a national social enterprise that provide appointeeships, Carers Shopping Cards and money management services.

    • The Money Carer Foundation: 0161 791 3064
  • Thera South West

    Thera South West can manage your Individual Service Fund (ISF). We will hold an ISF for people living across Dorset.

    • Thera South West: 0300 303 1280
  • Veterans UK - Pensions and Benefits Advice

    Information and advice for veterans on pensions and benefits available.

    • Veterans UK - Pensions and Benefits Advice: 0808 1914 218
  • Welfare Rights

    Information, advice and benefits guides.

    • Welfare Rights: 01387 266888
  • Wessex Water - Tap

    Our assistance programme, tap, can help if you are struggling to pay your water bill.

    • Wessex Water - Tap: 0345 600 3 600
  • Win on Waste

    Win on Waste promotes waste reduction and runs small projects to involve local people.

    • Win on Waste: 07771 705662
  • Wyvern Savings and Loans

    We are the co-operative savings and loans organisation for Dorset and Somerset.

    • Wyvern Savings and Loans: 01305 268444