Money matters

Information and advice on benefits and debt, including help with bills, credit unions, borrowing and financial care planning, tax and help to manage Individual Service Funds

If you are a service provider and would like your organisation to be included on the directory, or if you need to inform us of any changes to your current entry, please contact us with brief details:

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  • Dorset Reclaim

    We are a not-for-profit furniture re-use project offering electrical and household goods donated from local people & businesses to the general public with additional discounts available for households on low incomes.

    • Dorset Reclaim - Bournemouth: 01202 773384
    • Dorset Reclaim - Poole: 01202 679080
    • Dorset Reclaim - Dorchester: 01305 267711
    • Dorset Reclaim - Head Office, General Enquiries and Feedback: 01202 773384
  • Dosh Financial Advocacy

    Dosh can manage your Individual Service Fund (ISF). We will hold an ISF for people living across Dorset.

    • Dosh Financial Advocacy: 0300 303 1288
  • Encompass Dorset

    Encompass Dorset can manage your Individual Service Fund (ISF). We will hold an ISF for people living in West Dorset, North Dorset, Weymouth and Portland.

    • Encompass Dorset: 01305 267483
  • Energy Saving Trust

    Energy Saving Trust can help you make better energy choices.

    • Energy Saving Trust:
  • Faithworks Wessex - Money Matters

    If you are experiencing debt, financial problems, or your finances are out of control, we can offer support from our dedicated team of volunteers. Our team are licensed by the Financial Conduct Authority to work with clients' creditors.

    • Faithworks Wessex - Money Matters: 01202 429037
  • Finance Care Service

    Daily money management and safeguarding vulnerable adults (DWP Appointee, Appointeeships, LPAs and Deputyships)

    • Finance Care Service: Monday to Friday 9am to 6pm 0161 973 5759 (24-hour line for service users)
  • Friends of the Elderly (FOTE) - Grant-Giving Programme

    Our small grant-giving programme offers support to older people living on a low income.

    • Friends of the Elderly (FOTE) - Grant-Giving Programme:
  • Healthy Homes Dorset

    Healthy Homes Dorset helps Dorset residents keep warmer by installing loft and cavity wall insulation. We also offer free, impartial energy advice.

    • Healthy Homes Dorset: 0300 003 7023
  • Housing Early Prevention Service

    If you are heading towards eviction from your home, we have a team of dedicated workers who can talk to you and help you find a way to prevent the situation from becoming a crisis.

    • Housing Early Prevention Service: 01202 633819
  • iDirect Independent Living

    iDirect Independent Living has been established to support people with a learning disability, autism spectrum and/or mental health needs. Our vision is "To enable people to live the kind of life they have reason to value".

    • Laura Wollaston and Nicole Avondo: 01202 076 688
  • Independent Age - information and advice around money

    Information and advice for older people including health, money, housing, support, care and maintaining independence.

    • Independent Age: Helpline 0800 319 6789 or phone 020 7605 4200
  • Leonard Cheshire Disability

    Leonard Cheshire Disability can manage your Individual Service Fund (ISF). We will hold an ISF for people living across Dorset.

    • Leonard Cheshire Disability: 020 3242 0392
  • Money Helper

    Money Helper, from the Money and Pensions Services, is here to give people professional, independent and impartial help with their money and pensions - for free.

    • Money Helper: Various, depending on topic - see website
  • National Debtline

    National Debtline is a free, independent and confidential debt advice service run by the charity Money Advice Trust.

    • National Debtline: 0808 808 4000
  • New to you

    Come and visit new to you, a shop full of affordable reclaimed items. Stock changes weekly and includes furniture, crockery, ornaments, toys, sporting equipment and bric a brac.

    • New to you:
  • PayPlan

    Free debt advice and free debt management plans.

    • PayPlan: 0800 280 2816
  • Poole Foodbank

    Run in conjunction with Churches Together in Poole.

    • Poole Foodbank: 01202 672694
  • Poole Waste Not Want Not

    Poole Waste Not Want Not is a registered charity supporting people in the community who are struggling to provide a nutritious diet for themselves and their families, due to insufficient disposable income.

    • Poole Waste Not Want Not: 07968 903063
  • PRO Disability

    PRO Disability is a registered charity run for, and by, people with a disability or long term health condition. It is committed to enabling people with a disability or long term health condition to live independently and retain control of their lives, by providing support, advice and information.

    • PRO Disability: 01202 723301
  • Report a loan shark

    Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously.

    • Report a loan shark: 0300 555 2222