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How to get out and about and stay in touch with others.

Befriending and Good Neighbour schemes can help if you find it difficult to get out and about or simply want someone to talk to.

Contact  Poole Wellbeing Collaborative (opens in a new window) if you need help finding local activities, services or transport.

Disabled toilets

People often choose not to go out due to the worry about finding an accessible toilet.

If you are disabled and need to access standard disabled toilets, you will need a RADAR key. This key will allow you to access disabled toilet facilities across the country. You can get a RADAR key for a small fee from some local tourist information offices, or online from  Disability Rights UK (opens in a new window).

'Use our Loo' scheme

The scheme allows people to use toilets even if they are not a customer. Alzheimer's Society is working with businesses across Dorset to encourage them to join the Use our Loo scheme. Look out for signs in restaurants, pubs and coffee shops in Poole and Wimborne.

Changing Places

Changing Places are toilet and changing facilities for disabled people who can't use standard disabled toilets. They have extra features and more space to meet the needs of the people who use them. Each Changing Places toilet has;

  • a hoist to allow easy transfer from a wheelchair
  • an adult-sized changing bench
  • lots of space for the disabled person and up to two carers
  • a centrally placed toilet with room either side
  • a safe and clean environment

Some facilities may also include a shower attachment.

Who are they for?

Changing Places toilets are for people who can't use standard disabled toilets. This includes those with;

  • profound and multiple learning disabilities
  • severe spinal injuries
  • muscular dystrophy
  • multiple sclerosis or an acquired brain injury
  • cerebral palsy

and where the disabled person is unable to easily transfer from their wheelchair to a toilet or changing mat without the use of a hoist.


There are Changing Places facilities all across the country. They may be located in leisure centres, shopping centres and other public places.


Page last updated: 19/06/2018 15:47
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