Search site

Advice on how to be safe and secure in your home.


Scams are schemes to con you out of your money or possessions. They can come to you by email, telephone calls, post or door-to-door sellers.

Citizens Advice (opens in a new window) has more information on types of scams.

Age UK (opens in a new window) has information on how to avoid scams .

Contact the  Mailing Preference Service (opens in a new window) to have your name taken off direct mailing lists in the UK.

Nuisance phone calls

A nuisance phone call is any unwelcome call that you receive in your home or on your mobile. 

Ofcom (opens in a new window) (the communications regulator in the UK) has advice on different types of nuisance telephone calls or messages and what you can do about them.

The  Telephone Preference Service (opens in a new window) is a free service where you can register your telephone or mobile phone.  You can opt out of unwanted sales and marketing calls.

Loan sharks

The  Money Advice Service (opens in a new window) has information about illegal money lenders known as loan sharks.

You can  report (opens in a new window) someone you have been approached by if you think they are a loan shark. Call the police on 999 if you are in immediate danger.

We have advice on borrowing money.

Online safety

Get Safe Online (opens in a new window) has information and advice about how to stay safe online, avoid online scams and how to protect your computer.

Age UK (opens in a new window) has information for older people about internet safety.

Page last updated: 12/04/2018 13:48
MyLifeMyCare feedback