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Money from the council to use for your care and support.

Direct Payments

A Direct Payment gives you more control over the support you receive. This could include respite care (taking a break), help with personal care and getting around, as well as social and leisure support. We often call this self directed support.

Using Direct Payments

You can use a Direct Payment to:


You cannot use a Direct Payment to:

  • pay for residential care
  • buy food, clothing or other general living expenses
  • buy goods or services that do not relate to your agreed care needs and outcomes which are detailed in your support plan
  • employ someone who lives with you - unless there is a special reason for this and it has been agreed in advance with us
  • buy healthcare services
  • buy services directly from the council

How you receive your Direct Payment

Your Direct Payment will need to be paid into a separate bank account. You will receive your money, paid in advance, every two or four weeks. In some cases, such as for short breaks, you may receive this as a lump sum.

You will also need to pay your contribution into the Direct Payment bank account at the same time.

Managing your Direct Payment

You will be responsible for how your Direct Payment is spent. You must be able to show that it has been used for the services and support agreed in your support plan.

This means you will have to keep records of your spending and we will ask you to:

  • keep receipts and invoices
  • send us information on how you have spent your budget
  • check with your social care worker if you wish to spend your budget on anything that is not in your support plan to make sure this still meets your outcomes
  • return any money not used to the council
  • keep records on wages, tax and national insurance if you employ a carer or personal assistant

You will be required to sign a contract with the council which will tell you about your responsibilities.

Getting help to manage your Direct Payment

You may want help with:

  • planning your care
  • finding care and support options to help you make your decisions
  • getting costs
  • setting up bank accounts
  • using the payment and what your responsibilities are
  • paperwork

Contact these agencies for advice or ask your social care worker to make a referral on your behalf.

Page last updated: 29/08/2019 13:08
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